CATEGORY

Customer Service/Support

The Discipline That Compounds: Lessons from 27 Years in Hospitality

I’ve spent 27 years in hospitality — nearly 30 if I count the part-time years before college. I’ve opened restaurants from empty shells, managed...

Amit Jha has joined Tata AIA Life Insurance as Associate Director

Amit Jha has joined Tata AIA Life Insurance as Associate Director, marking a new chapter in his career within the life insurance industry. With extensive...

Dhruvil Makwana has been appointed as Director at TFM Healthcare Services Pvt. Ltd. – The Society Clinic

Dhruvil Makwana has been appointed as Director at TFM Healthcare Services Pvt. Ltd. – The Society Clinic, marking a significant milestone in his professional...

Shaleen Sharma appointed as Senior Vice President – Customer Success at Loop

Shaleen Sharma appointed as Senior Vice President – Customer Success at Loop, marking a milestone in a career defined by leadership excellence, operational precision,...

Rashi Mehra appointed as Director – Customer Experience at Wiom,

Rashi Mehra appointed as Director – Customer Experience at Wiom, bringing with her more than a decade of experience in customer strategy, user experience...

Manoj Sharma has been appointed as Vice President – Customer Experience at YesMadam

Manoj Sharma has been appointed as Vice President – Customer Experience at YesMadam, bringing with him nearly two decades of proven expertise in building,...

Neha Kulkarni has been appointed as the Senior Manager – Global Customer Success at RemotePass.

Neha Kulkarni has been appointed as the Senior Manager – Global Customer Success at RemotePass. In her new role, Neha will lead global customer...

Saransh Mittal, FIII has taken on a new leadership role as Vice President – Direct Sales (Corporate Business) at BimaKavach

Saransh Mittal, FIII has taken on a new leadership role as Vice President – Direct Sales (Corporate Business) at BimaKavach, a fast-growing digital insurance...

Raghav Arora has been appointed as Head – Asia Global Solutions (AGS) & Regional Head Commercial Risk Sales – North at Aon Risk Insurance...

Raghav Arora has been appointed as Head – Asia Global Solutions (AGS) & Regional Head Commercial Risk Sales – North at Aon Risk Insurance...

Abhishek Gupta Joins Pantomath Capital Advisors as Managing Director & Chief Customer Officer

Abhishek Gupta (LinkedIn) has taken on the role of Managing Director & Chief Customer Officer at Pantomath Capital Advisors Private Limited, effective August 2025. Based in Mumbai, he...

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