Dalai Roopdhar Nanda Goutham joins YesMadam as Chief Business Officer, bringing a rare blend of startup grit, product and operations leadership, and enterprise-scale program delivery. In his new role he will lead commercial strategy, scale go-to-market engines, and deepen strategic partnerships to drive topline growth and operational excellence across YesMadam’s service portfolio. Dalai’s appointment signals a continued focus on building repeatable growth systems and strengthening cross-functional execution capabilities.
Across his career, Dalai has led high-impact launches and P&L-owned programs at edtech and consumer platforms. At upGrad he managed multiple tech bootcamps and international program launches—owning GTM strategy, program P&L, and partnerships that delivered measurable revenue and learner outcomes. As Associate Director and Senior Category Manager, he shaped content-to-market flows, drove completion and NPS improvements, and stood up SME and content-technology operating models that scaled rapidly under tight timelines.
His operational credentials are reinforced by recent leadership as COO at Sharda Tech, where he executed large-scale digital transformation and employability initiatives—embedding AI-first skilling and industry alignment across thousands of students and hundreds of recruiters. Earlier roles at WhiteHat Jr, HungerBox and Housejoy demonstrate his ability to design and run supply-and-sales operations, vendor ecosystems, and strategic alliances—delivering improved conversion, new revenue channels, and collaborative B2B relationships. Dalai’s experience in field engineering at Schlumberger and founding a consumer services startup further rounds out a profile that combines hands-on operational problem solving with commercial acumen.
Dalai’s leadership is characterized by cross-functional program ownership—product, sales, operations, and partnerships—and a strong bias for measurable outcomes. He has repeatedly built repeatable playbooks for launching programs, optimizing unit economics, and creating partner-led growth channels. At YesMadam he is expected to translate these playbooks into scale-ready operations and deepen enterprise relationships that expand market presence.