Jukta Basu Mallik has joined Amazon as Senior Product Manager, taking on a pivotal role in accelerating the company’s international selection and scaling third-party seller operations across global markets. Based in Seattle, she will focus on building cross-border delivery products, optimizing export capabilities, and supporting Amazon’s vision of seamless global commerce. Her expertise in product strategy, e-commerce operations, and growth enablement uniquely positions her to lead Amazon’s next phase of international retail innovation.
Prior to joining Amazon in July 2025, Jukta served at McKinsey & Company for over two and a half years, where she drove complex digital transformation and AI/ML strategy projects for Fortune 50 clients in healthcare and tech. Her consulting portfolio includes high-impact initiatives such as an AI-powered marketing transformation yielding $10M in revenue uplift, a cost-reduction operating model for a leading hotel chain, and the M&A migration strategy for a $1B food delivery acquisition. Her C-suite advisory experience and hands-on project execution bring a blend of strategic depth and operational precision to her new role at Amazon.
Earlier in her career, Jukta held leadership roles across iconic Indian brands including Titan Company Limited, Tata Consumer Products, Tata Trusts, and Tata Sons. At Titan, she launched a first-of-its-kind digital selling tool, driving a 2X revenue boost and winning international recognition for customer experience excellence. She also played a foundational role in launching Tata Cha, a tea café initiative under the mentorship of Starbucks, and led cross-functional go-to-market campaigns for new products and services across multiple consumer categories.
Jukta’s journey from engineering at Tata Consultancy Services to product innovation and strategic transformation reflects a rare blend of technical foundation and business acumen. With a proven track record in growth strategy, stakeholder alignment, and customer-first product development, her appointment at Amazon signals the company’s continued investment in global leadership and digital innovation. Her cross-industry experience—spanning SaaS, FMCG, retail, and consulting—will be instrumental in enabling Amazon’s sellers to thrive in a borderless retail ecosystem.
As Amazon continues its mission to be Earth’s most customer-centric company, Jukta Basu Mallik’s leadership is poised to unlock new levels of scalability, seller empowerment, and international growth across Amazon’s rapidly evolving commerce landscape.