Ria Kapila has been appointed as Chief AI & Product Officer at Evergent Technologies Inc. A seasoned technology leader with nearly two decades of experience across AI, SaaS, and product innovation, Ria brings a deep understanding of how emerging technologies can drive large-scale transformation and business growth. In her new role, she will lead Evergent’s global AI and product strategy, leveraging generative AI, data-driven intelligence, and customer-centric design to redefine digital transformation solutions for enterprises worldwide.
Prior to joining Evergent, Ria founded Factorial Advisors, where she served as Founder and Managing Partner, partnering with venture-backed and PE-funded startups across Generative AI, SaaS, and Consumer Tech. Under her leadership, Factorial Advisors became a strategic growth partner for high-impact startups such as Evergent, Pulse, Interface, Zluri, SlangLabs, and Scrut Automation—helping them achieve 2x revenue acceleration, improved retention, and sustainable enterprise value creation through strategic product, GTM, and AI initiatives.
Earlier, Ria co-founded Ki, a first-of-its-kind emotionally intelligent AI Relationship Operating System designed to improve real-time communication and conflict resolution between couples using micro-interventions and NLP-based intelligence. Her entrepreneurial journey also included roles such as Entrepreneur in Residence at Antler and Startup Mentor at T-Hub, where she nurtured early-stage founders and startups in the AI ecosystem to achieve product-market fit and scalable growth.
Ria’s global corporate experience includes impactful leadership roles at Microsoft and Amazon, where she led large-scale product, business, and AI platform initiatives. At Microsoft, she served as Sr. Director of Product Management, Power Platform, and earlier as Chief of Staff, Microsoft AI Platform, driving multi-year AI strategy, evangelism, and organizational scaling. At Amazon, she played a pivotal role in launching and expanding Alexa Smart Home and Alexa Skills Kit, shaping the future of voice technology and IoT experiences across global markets.
With an MBA from Columbia Business School and over 18 years of experience in AI, product innovation, and global business strategy, Ria’s appointment at Evergent reflects the company’s strategic focus on accelerating AI adoption and customer experience transformation. Her deep expertise in AI-driven product ecosystems, coupled with her entrepreneurial vision, positions her to play a critical role in scaling Evergent’s next phase of innovation and growth.